Terms & Conditions

Thank you for visiting our website. The Phantom Guitarworks website at www.phantomguitars.com (the “Site) is a copyrighted work belonging to Jack Charles dba Phantom Guitarworks (“Phantom Guitarworks”). Phantom Guitarworks grants you the right to use the Site subject to the terms and conditions (the “Terms of Use”) set forth below. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, YOU SHOULD IMMEDIATELY HALT YOUR USE OF THE SITE.

Phantom Guitarworks reserves the right, at its sole discretion, to revise the terms and conditions by updating these Terms of Use. It is your responsibility to review these Terms of Use periodically for changes. Following the posting of changes, your use of the Site means you accept and agree to the changes.

Limitations on Use
You agree to comply with all applicable laws and regulations, including but not limited to the laws of the United States, the State of Oregon, and the state or country in which you are located. You may not solicit the performance of any illegal activity or other activity which violates the rights of others.

You may not post any material that defames, threatens, harasses, or embarrasses others. You may not post any material that is offensive, obscene, hateful, pornographic, vulgar, or harmful to anyone.

You may not post any incomplete, false or inaccurate information. You may not pretend that you are, or that you represent, someone else. You may not misrepresent your affiliation with any person, group, or entity.

You may not copy, reproduce, republish, modify, distribute, sell, rent, lease, or transmit any content on the Site without the express written approval of Phantom Guitarworks or as otherwise permitted by applicable law.

You are prohibited from violating or attempting to violate any security features of the Site, including, without limitation, (a) accessing content or data not intended for You, or logging onto a server or account that You are not authorized to access; (b) attempting to probe, scan, or test the vulnerability of the Site, or any associated system or network, or to breach security or authentication measures without proper authorization; (c) interfering or attempting to interfere with service to any user, host, or network, including, without limitation, by means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mail bombing,” or “crashing”; (d) using the Site or Services to send unsolicited e-mail, including, without limitation, promotions, or advertisements for products or services; (e) forging any TCP/IP packet header or any part of the header information in any e-mail or in any posting using the Site; or (f) attempting to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by the Site. Any violation of system or network security may subject You to civil and/or criminal liability.

You may not use any device, software or other means to interfere with the proper functioning of the Site or with any other person’s use of the Site.

Purchases and other Terms and Conditions
Additional terms and conditions may apply to purchases of products and services and to various features of the Site. Those terms are made a part of these Terms of Use by this reference. You agree to be bound by such other terms and conditions, including whether you are of sufficient age to use or participate in the services and features offered by the Site. To the extent these Terms of Use conflict with the terms posted for or otherwise applicable to a specific portion of the Site or for any product or service offered on the Site, the latter terms shall control.

Phantom Guitarworks may make changes, at any time and without notice, to any products or services offered on the Site or to the pricing for any such products or services. The information on the Site pertaining to products and services may be out-of-date, and Phantom Guitarworks makes no commitment to update such information.

Refunds and Returns:  All returns must be reported to Phantom Guitarworks within 3 business days upon receipt of delivery. Authorization will be issued at the discretion of Phantom Guitarworks.  Returns must be appoved by Phantom Guitarworks and accompnaied by a Return Authorization number issued by Phantom Guitarworks.  Unauthorized returns or refused shipments will not be credited.  Authorized returned goods must be in original condition and are subject to a 35% restocking fee.  Custom built to order instruments are NOT returnable. On any refused shipments, customer will be charged round trip freight and applicable restocking fees. Cancellation of an order must be requested in writing and will be accepted only if received a minimum of three days prior to shipment of order.  Questions concerning returns can be directed to sales@phantomguitars.com

Privacy Policy
Phantom Guitarworks’s Privacy Policy as posted on the Site is applicable and its terms are made a part of these Terms of Use by this reference.

Use of Information
Phantom Guitarworks may use, assign, or reveal any information regarding Site uses by you in any manner consistent with the Privacy Policy. Phantom Guitarworks may also disclose any of your information if it finds such disclosure necessary to investigate or respond to a complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be injuring or interfering with Phantom Guitarworks’ property or rights, or the property or rights of users of the Site. Phantom Guitarworks may disclose any of your information that Phantom Guitarworks considers to be necessary to comply with any applicable law, regulation, legal process, or government request. Phantom Guitarworks reserves the right to disclose any of your information when applicable law requires or permits such disclosure.

Links to Other Sites and Information Provided by Others
The Site may contains links to other websites maintained by third parties. These links are provided for your convenience or information only. These links are not within the control of Phantom Guitarworks and Phantom Guitarworks is not responsible for and does not endorse the content in any third party posting.

The privacy policies and terms and conditions of third party sites will be different than those of Phantom Guitarworks. You will need to independently assess whether the third party you link to maintains terms and conditions, privacy and other use policies acceptable to you. If you decide to access any third party information or sites linked to the Site, you do so at your own risk.

Copyright and Trademark Notices
The Site is protected by U.S. and International copyright laws.

Additionally, the trademarks, service marks and logos used and displayed on the Site are the registered and unregistered trademarks of Phantom Guitarworks or are used with the consent of the owner thereof. Phantom Guitarworks does not grant, by implication or otherwise, any license or right to use any trademark without Phantom Guitarworks’ express written consent.

Disclaimer of Warranties
The site and its content are provided on an "as-is" and "as-available" basis. All information contained on the site is subject to change without notice. Phantom Guitarworks disclaims all warranties, express or implied, including but not limited to, all warranties of title, non-infringement, merchantability and fitness for a particular purpose.

Phantom Guitarworks makes no warranty that (1) the site will be uninterrupted, timely, secure, or error-free; (2) the information on the site will be accurate or reliable; (3) any errors on the site will be corrected; and (4) the site or any services provided through the site will be free from bugs, viruses, harmful software, or other problems.

Such limitations are a part of the bargain between you and Phantom Guitarworks

Limitation of Liability
In no event shall Phantom Guitarworks be liable for any direct, indirect, consequential, special, or exemplary damages of any kind that may result from use of or inability to use the site.
This provision shall apply whether or not Phantom Guitarworks has been advised of the possibility of damages arising out of or in connection with the use of the site.
Phantom Guitarworks' maximum liability to you under all circumstances will be equal to the purchase price you pay, if any, for the products, services and/or information provided.

Registrations and Passwords
If you register with the Site, you agree to provide accurate and complete information and to update such information following registration. Failure to provide accurate and complete information or to update such information may lead to suspension or termination of your account.

After registration is complete, you may receive a user name and password. You are solely responsible for maintaining the security of your user name and password and are solely responsible for any activities that occur under your user name and passwordincluding any purchases.

You agree to indemnify and hold Phantom Guitarworks, its owners, employees, agents, predecessors, successors, subsidiaries and affiliates, harmless from any claims, demands, liability, or loss, made against Phantom Guitarworks by any third party due to or arising out of or in connection with your use of the Site.

Violation of Terms of Use
You agree that Phantom Guitarworks, without warning and in its sole discretion, may terminate your access and/or prevent future access to the Site if Phantom Guitarworks determines that you have violated these Terms of Use or any other terms that may be associated with your use of the Site or for any other reason in the sole and absolute discretion of Phantom Guitarworks. You further agree that Phantom Guitarworks in its sole discretion may terminate your access to the Site, resulting from (1) requests by law enforcement or other governmental agencies, (2) technical issues or problems, or (3) a request by you.

Governing Law
You agree that all matters relating to your use of the Site will be governed by the laws of the United States and by the laws of the State of Oregon without regard to conflicts of law provisions. You agree to submit to the exclusive jurisdiction and venue of state and federal courts in San Diego County, Oregon and waive any objections to such jurisdiction or venue. Any claim by you relating to these Terms of Use must be instituted within one (1) year after the cause of action arises, or such claim is barred.

These Terms of Use form the entire agreement between you and Phantom Guitarworks with respect to your use of the Site. If any provision of these Terms of Use is held invalid or unenforceable, that portion shall be construed with applicable law and the remaining portions shall remain in full force and effect.

Any failure by Phantom Guitarworks to enforce any provision of these Terms of Use shall not constitute a waiver of such provision or a waiver of the right to enforce such provision.

Contact Information
If you have any questions about these Terms of Use or the Privacy Policy, you may contact Phantom Guitarworks by email at http://www.phantomguitars.com/contact.html or by snail mail at:

Phantom Guitarworks
80353 Quincy Mayger Rd
Clatskanie, Oregon 97016 USA